Frequently Asked Questions
We accept Visa, Mastercard, Discover, and American Express credit card payments. We also accept Apple and Google Pay. All credit card transaction information is protected by the same level of security used by banks.
Sales tax of 9% will be added to all sales shipping to a California postal code.
SHIPPING AND HANDLING
Most Jewelry and clothing orders ship within 2-3 business days. If noted some jewelry items are made-to-order and will ship within 4 weeks of purchase. Because our jewelry is handcrafted, there may occasionally be delays in production. We ship US Postal Service Priority Mail at a flat rate. Orders that total over $300 USD will ship FREE.
RETURNS AND EXCHANGES
Due to the custom nature of our products please note that all Jewelry items are final sale and cannot be returned. If you would like to make a clothing return please contact us directly. Customer is responsible for return shipping. Please note that all sale clothing purchases are final sale and are not eligible for return. If you have any questions before you purchase please email firstname.lastname@example.org or call 858-436-7032. We would be happy to assist you with your order.
Annmarie D'Ercole jewelry is designed and handcrafted at our studio located in Los Angeles, California. Each piece is handcrafted using the best materials and although we make every effort to ensure the colors and sizes are accurate, there may be slight variations due to the handmade nature of the materials.
We will repair items purchased through shopannmarie.com within 30 days of purchase if eligible. Please note that Annmarie D'Ercole Jewlery is not responsible for shipping charges on repair items. We recommend shipping items with a trackable carrier as we cannot be held responsible for packages lost in transit. Please contact us first for repair authorization at: email@example.com.
Copyright 2019, All Right Reserved. We hold copyright and patents of all our designs and images. The content of this site and jewelry designs pictured are copyrighted under the United States copyright laws and is the property of Annmarie D'Ercole Jewelry.